Privacy Policy
Effective July 25, 2026
Vidi is an interactive, AI-generated short-form drama app operated by Vidi Interactive, Inc. (“Vidi,” “we,” “us”). This policy explains what information we collect through the Vidi mobile app and watchvidi.com (together, the “Service”), how we use it, and the choices you have. Questions any time: privacy@watchvidi.com.
1. Information we collect
Account information
Before sign-in, we ask you to confirm that you are at least 18. We store the confirmation on your device and, after you sign in, record its timestamp and policy version with your account; we do not collect your date of birth. You sign in with Apple or Google. From your sign-in provider we receive your email address, your name (if shared), and a unique account identifier. If you use Apple’s “Hide My Email,” we receive only the private relay address.
Support and rights requests
If you contact us, we collect your contact details, the content of your request, related account or transaction information, and our response so we can investigate and resolve the matter, protect the Service, and meet legal obligations.
Purchases
Purchases are processed by Apple App Store or Google Play, depending on your device. We never see your payment-card details. We receive purchase records (product, price tier, timestamps, marketplace, and a pseudonymous transaction and account identifier) through the marketplace and our subscription-management provider, RevenueCat, so we can credit Coins, activate memberships, and honor restores and refunds. We also keep your in-app Coin balance and a ledger of how Coins were earned and spent.
Activity in the app
- Episodes you watch, unlock, and bookmark, and where you left off
- Story choices you make at decision points
- Daily streaks, milestones, and rewards you claim
- “Notify me” votes on upcoming shows
- Rewarded ads you complete (so we can credit the coins)
- Time zone, local date, and typical app-open hour used for streaks and reminder timing
Device and technical data
Device model, operating system version, app version, language, IP address, app and device identifiers, consent or opt-out signals, and — only if you turn notifications on — a push notification token and delivery records. If you authorize tracking on iOS, Google and its advertising partners may also process the device advertising identifier. Advertising providers may infer approximate location from IP address; Vidi does not request device GPS or precise location.
What we do not collect
Vidi does not ask for precise GPS location, contacts, photos, microphone or camera access, biometric data, or public user posts. Vidi has no comments, uploads, or messaging at launch.
2. How we use information
- Operate the Service: play episodes, save your progress, branch stories on your choices
- Run the coin economy and memberships: credit purchases, unlock episodes, prevent fraud
- Send push notifications you opted into (new episodes, story updates, streak reminders) — you can turn these off in your device settings at any time
- Understand individual and aggregate usage and fix crashes so the app improves
- Show optional rewarded ads that fund free episodes
- Respond to support requests and comply with legal obligations
Where GDPR or UK GDPR applies, our legal bases are performance of our contract with you (running the Service), our legitimate interests (security, fraud prevention, improving the Service), and your consent (push notifications, ad-related consent and tracking, where required), which you can withdraw at any time.
3. AI-generated content and your data
Vidi stories use AI-generated or AI-modified video, characters, and voices together with human writing, selection, editing, and review. Two things follow for your privacy:
- We do not use your personal information to train AI models. Our content is generated from our own scripts and reference material, not from user data.
- Story branches are shared. When you make a choice, the resulting episode comes from a shared library of pre-generated branches served to everyone who makes that choice. Your individual choices are stored with your account to run your story, but they are never published or attributed to you.
4. Advertising
Vidi shows optional rewarded ads served by Google AdMob. Where legally permitted, Google may personalize ads using information about activity across apps and websites. We request required consent or provide an opt-out and, on iOS, request App Tracking Transparency authorization before permitting cross-app tracking. Refusing or withdrawing consent does not block Vidi or reduce the promised reward; Google instead serves limited or non-personalized ads when available.
Google and selected advertising partners may process advertising and device identifiers, IP address, approximate location, device and app information, consent signals, ad interactions, and diagnostics to deliver, personalize, measure, secure, and prevent fraud in ads. For server-side reward verification, Vidi sends Google a pseudonymous account identifier and receives an ad transaction and unit identifier, completion and reward status, and timestamp. We use these records to credit Coins, enforce limits, prevent duplicate rewards, and investigate fraud. Review Google’s advertising policy. Where available, you can revisit advertising choices through Profile → Privacy choices and through operating-system settings.
5. Analytics and crash reporting
We use PostHog (hosted in the United States) for product analytics — events like “episode started” or “purchase completed,” associated with your account identifier — and Sentry for crash reports, which include device and app-state information, performance traces, and app state at the time of a crash. We use these to fix bugs and improve the Service, not to build advertising profiles.
6. Who we share information with
We do not sell personal information for money. Our disclosure of identifiers and ad activity to advertising partners for personalized ads may be considered a “sale,” “sharing,” or targeted advertising under some laws; you can opt out where those laws apply. We disclose information to processors that act on our instructions and to independent third parties that process information under their own privacy notices where necessary for sign-in, marketplace purchases, advertising, or other requested services:
| Provider | What it does | Data involved |
|---|---|---|
| Supabase | Database, authentication, and backend hosting | Account, activity, coin ledger, push tokens |
| Cloudflare | Video streaming and website delivery | IP address, playback requests |
| Apple | Sign in with Apple, payments, push delivery | Sign-in identity, purchases under Apple’s own privacy policy |
| Google Sign-In, Google Play purchases, AdMob rewarded ads, and website fonts | Sign-in identity; purchases; identifiers, consent signals, ad-delivery data; website IP/request data | |
| Fontshare | Website font delivery | Website IP address and request data |
| RevenueCat | Purchase and subscription management | Pseudonymous account id, transaction and subscription records |
| PostHog | Product analytics | Usage events, account id, device info |
| Sentry | Crash reporting | Crash data, device info, account id |
| Expo | Push notification delivery | Push token (only if notifications are on) |
| Quo | Business calls, texts, voicemail, and voicemail transcription | Contact details, call and message metadata, message content, voicemail audio and transcript |
| Stable | Business-mail receipt, scanning, and forwarding | Sender and recipient details, mail metadata, and correspondence content |
We may also disclose information if required by law, to protect our rights or users’ safety, or as part of a merger or acquisition (in which case this policy continues to apply to your data).
7. Data retention and deleting your account
We keep core account and story information while your account is active and then only as long as reasonably necessary for the disclosed purpose. Purchase, accounting, consent, security, and fraud records may be retained longer where needed to complete transactions, resolve disputes, prevent abuse, or satisfy law. Analytics, crash, advertising, support, CDN, and backup records follow configured provider retention schedules and are deleted or de-identified when no longer needed.
You can delete your account in the app (Profile → Delete account) or email privacy@watchvidi.com. We promptly remove the account and associated information from our active app database, subject to the exceptions above. Deletion from provider systems and routine backups may take additional time under their retention schedules. Deleting your Vidi account does not cancel an Apple App Store or Google Play subscription; manage that separately through the applicable marketplace.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. Depending on your jurisdiction, you may also have rights to opt out of sale, sharing, targeted advertising, or qualifying profiling; limit certain uses of sensitive information; use an authorized agent; and appeal a denied request. We do not discriminate against anyone for exercising a privacy right and, where required, honor recognized universal opt-out signals for the browser or device sending the signal. EU/UK residents can also lodge a complaint with their data protection authority. To exercise any right, use the in-app controls or email privacy@watchvidi.com — we’ll respond within the legally required window.
9. International transfers
We are a U.S. company and process data in the United States. Where we transfer personal data from the EU/UK, we rely on appropriate safeguards such as Standard Contractual Clauses with our service providers.
10. Children
Wherever it is offered, Vidi is available only to people 18 or older who are legally adults where they live and is not directed to children. The age gate appears before new account creation. If we learn that a user is ineligible, we will suspend and delete the account and associated information, subject to legal retention requirements. We do not knowingly sell or share personal information of anyone under 16 for cross-context behavioral advertising. If you believe a minor has used Vidi, email privacy@watchvidi.com.
11. Security
All data is encrypted in transit. Access to backend data is restricted with row-level security, video is served only through short-lived signed URLs, and payment card details never touch our systems. No method of transmission or storage is 100% secure, but we work to protect your information with industry-standard measures.
12. Changes to this policy
If we make material changes, we’ll notify you in the app or by email before they take effect and update the date at the top of this page.
13. Contact
Vidi Interactive, Inc.
Mailing address: 2261 Market Street, STE 38801, San Francisco, CA 94114
Privacy requests:
privacy@watchvidi.com
Telephone: +1 (650) 719-5457